Bicikel Privacy Policy

Information Collected and Its Use

We collect the following personal information from you:

  • Contact information such as name and email address.
  • Unique identifiers such as user name and password.
  • Preferences information you provide such as communication preferences.

We also collect the following information from you:

  • Usage activity about how you interact with us such as which stations you added to favorites, and which areas of our app you visited.
  • Information about your device such as your mobile device identifier, device type, and mobile service carrier.
  • As is true of most web sites and apps, we automatically gather information about your device such as your IP address, browser type, referring pages, and operating system.
  • To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.

We use this information to:

  • Assess your needs to determine suitable products or services.
  • Respond to customer service requests.
  • Improve our app and marketing efforts.
  • Conduct research and analysis.

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

Viewing Your Information

You can contact us by email to request to see your personally identifiable information (such as your name and email) we have stored.

Deletion of Information

You can contact us by email to request to delete your personally identifiable information (such as your name and email) we have stored. We may retain other data indefinitely.

Sharing of Information

In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

We do not share personally identifiable information (such as name or email) with other companies for marketing purposes.


We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software, which encrypts the personal information you input. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in any country where we do business.

Disclosure of Information

To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. If we change this privacy policy, we will give you notice by posting the revised privacy policy on the site. Those changes will go into effect on the revision date shown in the revised privacy policy. By continuing to use the site or services, you consent to the revised privacy policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Last Revised: February 7, 2021